What Cyclone Marcia victims need to know about food vouchers

THE Red Cross has started distributing food vouchers to help those still struggling without power in the aftermath of Cyclone Marcia, at the request of the Queensland Government.

The vouchers can be used to buy food, water, nappies and other basic essentials.  

Red Cross Queensland Executive Director Kevin Keeffe said the Government had determined both the eligibility criteria and the value of the vouchers.

Eligible households are those that have been without power for seven days or more and are suffering hardship.

They must be located in the local government areas of Rockhampton, Livingstone, North Burnett, Banana and Gladstone (west of the Bruce Highway).  

The food vouchers are for $200 for each individual, up to a maximum of $1,000 per household.

To apply for a voucher, people need to complete an application form and provide:

  • Verification of the number of people in the household by producing a Medicare card
  • Verification of their address by showing a driver's license or electricity account.  

They will also need to provide authorisation to allow for the checking of Ergon records to confirm loss of power as well as sign a declaration to verify details.  

Mr Keeffe said vouchers are available at local community recovery centres but Red Cross people would also be reaching out to those in more remote or isolated locations.

"We'll be handing out vouchers over the next week or more, so there's plenty of time to apply", he said

Local Recovery Centres are open at the following locations:  


  • Walter Reid Centre, Corner Derby and East Streets. Open: 7 days, 8.30am to 5pm
  • James Lawrence Pavilion, Rockhampton Showgrounds, Wandall. Open: 7 days, 9am to 5pm  


Yeppoon Town Hall, 25 Normanby Street. Open: 7 days, 8.30am to 5pm  


Biloela Research Station, 98/102 State Farm Road. Open: 7 days, 8.30am to 5pm 

Eligible people can obtain a voucher by completing an application form available at the community recovery hub in their area or they can call the Queensland Government's Community Recovery Hotline on 1800 173 349 for more information.

Red Cross workers have been on the ground since Cyclone Marcia first hit northern Queensland on February 20. Trained staff and volunteers have provided psychological first aid to those most affected, helped reconnect families separated by the disaster and visited communities to monitor needs and provide recovery information.

So far, Red Cross has had 75 staff and volunteers support the region's recovery centres-visited by more than 18,000 people since the emergency began.